Company Name: ELsysTems Online Marketing
Company Address: B140, WS-594-3681, Bogbean Close, Aster Street, Apollo-Apremdo, Takoradi-Ghana
Email: agbenyoyakubu@gmail.com
Website URL: https://www.agbenyoyakubu.com
Phone Number: +233 0593422931
At ELsysTems Online Marketing, we strive to provide you with quality products and a seamless shopping experience. If, for any reason, you are not completely satisfied with your purchase, we offer various options for returns and refunds.
Refund and Return Options:
30-Day Satisfaction Guarantee: If you are not satisfied with your purchase for any reason, you may return the item within 30 days of receiving it. We will issue a refund, store credit, or exchange the product, as per your preference.
Damaged, Faulty, or Incorrect Items: If you receive a damaged, faulty, or incorrect item, please contact us within 14 days of receiving the product. We will arrange for a return, and you can choose to receive a replacement or a full refund.
Change of Mind: If you change your mind about a purchase, you can return the item within 30 days of receiving it. In this case, we will issue a refund or store credit, minus the shipping costs.
Procedure for Returning a Purchased Product:
Log in to your ELsysTems Online Marketing account on our website.
Navigate to your order history.
Select the order containing the product you wish to return.
Follow the on-screen instructions to initiate the return process.
Pack the item securely and include a copy of your order invoice.
Ship the package to our address: ELsysTems Digital Marketing, B140, WS-594-3681, Bogbean Close, Aster Street, Apollo-Apremdo, Takoradi-Ghana
Procedure for Returning a Damaged, Faulty, or Incorrect Item:
Contact our customer support team at agbenyoyakubu@gmail.com within 14 days of receiving the product.
Provide your order number, a description of the issue, and any relevant photos.
Our support team will guide you through the return process and arrange for a return shipping label.
Non-Refundable Items:
Digital products and downloads.
Gift cards.
Perfumes and Fragrances
Skin Care Products
Makeup and Nail Care Products
Personal Grooming Products
Aromatherapy and Massage Products
Vitamins and Supplements
Medical Supplies and Equipments
Dental Care Products
Insect Repellents and Sunscreens
Intimate Apparel
Body Jewelry
Products containing food items
Flowers and Plants
"Final Sale" items
Ink Cartridges
Factory-Sealed sports collectibles
Club O Membership
Non-Refundable Cases:
Items returned without their original packaging or tags.
Items showing signs of use, wear, or damage not caused by the manufacturer.
Fees and Costs Associated with a Return:
Return shipping costs are the responsibility of the customer unless the return is due to a damaged, faulty, or incorrect item.
Restocking fees may apply to items returned without their original packaging or tags.
We recommend using a trackable shipping method when returning items to ensure their safe arrival.
If you have any questions or need further assistance, please don't hesitate to contact us at agbenyoyakubu@gmail.com or call us at +233 0593422931
Thank you for choosing ELsysTems Online Marketing. We appreciate your business and value your satisfaction.